Privacy
Privacy Policy
Last updated: today. Questions? Reach us at [email protected].
What we collect
To make and ship a rug we need: your name, email, phone, and shipping address (from Stripe Checkout), plus the map region and any refinement notes you gave us. Payment details are handled by Stripe — we never see your card number.
What we store
We store your order record (including the generated rug image) and a log of design attempts for up to 3 years, for order support, returns, and tax purposes. AI-generation prompts and feedback text are stored with the design.
Who we share with
- Stripe — processes your payment.
- Prodigi — prints and ships your rug (gets your address + the rug image).
- Google — our AI partner for generating the design (gets the selected map region + your refinement text, if any).
- Mapbox — serves the map tiles (gets your map pans/zooms, same as any maps site).
- Resend — sends your transactional emails.
We do not sell or rent your information to anyone.
Your rights
You can request a copy or deletion of your data at any time by emailing us. EU/UK: we respond within 30 days per GDPR. California: per CCPA, you have the right to know, delete, and opt out of any sale of personal info (we don't sell).